Unemployment Insurance FAQ

This guide is designed to provide information and resources to commonly asked questions about unemployment insurance in Hawai‘i.

Disclaimer: The information provided should not be construed as legal advice or legal assistance. Source of information is the Hawai‘i Department of Labor and Industrial Relations (DLIR), unless otherwise noted.

Frequently Asked Questions

I lost my job. Can I collect unemployment benefits/insurance?

• Unemployment Insurance

 

How do I claim unemployment insurance?

• Claimant Services
• Instructions for Filing Unemployment Using the Online PDF Form
• Filing Weekly or Bi-Weekly Claim Certifications

 

How do I check the status of my unemployment insurance claim?

• Unemployment Benefits Claim Status

 

I have a question regarding unemployment insurance. Where or Who can I call?

• Contact – Unemployment Insurance Division

 

I didn’t qualify for/was denied unemployment insurance. What can I do?

• Employment Security Appeals
• Frequently Asked Questions
• Appeals Process

 

I need help with reading and/or understanding unemployment insurance information. Can I get help?

• Language Assistance Notices

 

Are there other services and information available?

• Unemployment Insurance Handbook
• Hawaiʻi Unemployment Information
• Hawai‘i Workers Center

Last updated: April 22, 2025