COVID-19 Unemployment Insurance

This guide is designed to provide information and resources to commonly asked questions about unemployment insurance in Hawai‘i as a result of the COVID-19 / Coronavirus pandemic.

Disclaimer: The information provided should not be construed as legal advice or legal assistance.

Frequently Asked Questions

I lost my job due to COVID-19. Can I collect unemployment benefits/insurance?
How do I claim unemployment insurance?
How do I check the status of my unemployment insurance claim?
My unemployment insurance does not include all the days I was out of work. What can I do?

This email address is for those who would like to have their claim backdated. The backdate will be for their first week of less than full employment due to COVID-19. Individuals are to submit their full name, last four digits of their Social Security Number, telephone number (including area code), and the week that they would like their claim backdated to.

I didn’t qualify for/was denied unemployment insurance. What can I do?

This email address is for those who have received an email, letter, or other message (screenshot) that says they are disqualified from Unemployment Insurance. Individuals are to submit their full name, last four digits of their Social Security Number, telephone number (including area code), and a screenshot of their disqualification.

I need help with reading and/or understanding unemployment insurance information. Can I get help?

This email address is for those who would like to request language assistance from Unemployment Insurance. Individuals are to submit their full name, telephone number (including area code), and the language that they would like to receive interpretation services for. The interpretation services would be provided free of charge and via telephone.

Are there other services and information available?